Consumer Insights Netflix is revolutionizing entertainment and shaping the evolution of storytelling around the world. We are also a data-inspired company and use this competitive advantage to constantly improve our product and content for the benefit of our members. The Survey Science and Analytics pod sits within the Consumer Insights team and is comprised of a variety of quantitative-leaning, technical experts. This team's superpower is their unparalleled ability to bring clarity or a new perspective to nuanced and complicated business problems. They independently shine a light on opportunities and challenges or provide vital data to collaborative initiatives to ensure that insights inspire action and innovation across the company. We’re looking for a seasoned leader who will hire, manage and grow a gifted team of technical experts. The leader of this team will wear four hats on most days: leader, partner, creator and expert. They will listen to their stunning team and Business and Regional partners and then combine this with their own expertise to create the vision, build out the team and support them through to delivery. Day-to-day running of the team will be balanced with the creation of tools, infrastructure and insights which proactively uncover and meet the needs of tomorrow. This pod will ensure that the Consumer Insights team delivers groundbreaking insights that challenge assumptions and present a world view that inspires action from our business partners. In peak success this team will play a truly significant role in putting Consumer Insights at the heart of Netflix’s next generation of innovation, driving our competitive advantage and, most importantly, delivering incredible value and enjoyment for our members around the world. In this role you leverage your: Inspiring leadership: Create an environment where you attract industry leading talent, manage and grow a stunning team. Industry leading tools and technology: Create innovative tools and methodologies, develop best fit data and engineering solutions, identify external experts and leverage the latest academic and industry thinking. Analytics and quantitative survey sciences expertise: Inspire and challenge team members to conduct some of the most rewarding and growth-inducing work of their career. Ability to connect people, systems and data. Deeply understand the business. Build bridges across the organization and bring that context back to your team and infuse it into their work. Develop a way forward that integrates Consumer Insights into company-wide data streams and systems. Increase the accessibility of data and information across geographic regions, business groups and data & science peers. Ability to bring order to complex areas: Harness the collective power of all existing knowledge by centralizing and standardizing data collection, ingestion, management, and analysis Innovation mindset: Facilitate the creation of a new internal panel - leapfrog established practices to develop a groundbreaking tool which will generate unparalleled consumer insights Global First Mentality: Take a regionally minded approach to designing best-fit tools and methodologies to deliver impactful insights (vs replicating or modifying a US-centric approach) About you: 5+ years of leadership experience, managing and inspiring teams Masters degree in a quantitative field (e.g. Science, Statistics, Quantitative Research) or relevant experience Experience hiring diverse teams and fostering an inclusive environment Experience partnering with engineering teams to develop data models, pipelines, and tools and in developing cross-functional relationships across the business Strong understanding of experimentation in production and in surveys A passion for consumer research and an ability to be hands-on if/when needed Some life or work experience gained outside of North America is a plus