Intelligence Technical Specialist

 Austin, Redmond, United States

 Full Time

Job Details

Microsoft 365 is the most innovative cloud platform in computing today and Microsoft is hiring for the Intelligence Technical Specialist (TS) role. The Microsoft TS’s main goal is to win the technical decision of customers to purchase and use our technology. You will work in a team, enabling the customers through digital transformation by leveraging Microsoft 365 and Surface for Modern Work [ ]. TSs are expected to be able to both own and win customers’ technical decisions, as well as find new opportunities through their contacts and engagements for sales specialists to further pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate and prove our solutions, and win the technical decision allowing the team to achieve/exceed quarterly Microsoft 365 and Power BI sales/usage targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based infrastructure technologies. Responsibilities Primary accountabilities for this role include: You will be the specialist for Power BI and related Microsoft 365 products and services for modeling, visualizing, and experiencing data within your account teams. You will drive the advancement of Power BI and support the advancement of the overall Modern Work portfolio, encompassing the Microsoft 365 suite and Surface devices. You will be the subject matter expert on your local sales team for Power BI and related products such as Excel and Visio; and will lead competitive strategy for Power BI within your account teams. You will support lead identification and work with your account teams to build the business case for Power BI. You will work with your account teams to obtain a strong understanding of each account’s governance and decision processes and the customer’s business & technology priorities. You will help customers make technical decisions to build tomorrow’s business and IT solutions based on Microsoft technology. You will lead technical presentations, demonstrations, workshops, architecture design sessions, proofs of concept, and pilots to explain, demonstrate, and prove to our largest customers the capabilities of Power BI and related Microsoft 365 products and services, and how we can make their businesses more successful. You will lead to clear technical, competitive and security blockers to accelerate Power BI sales and customer usage. You will own winning the technical decision at customers for sales opportunities and usage scenarios, through tailoring your message, bringing ideas to customers, engaging with them to show our technology differentiation, and guiding them in decision making. You will work with partners and others at Microsoft, as well as use our core tools to extend your reach and the reach of your team, focusing on satisfying important customer needs. You will be a vital connection and orchestration point for a variety of technical resources, by: Orchestrating complex solutions with internal and external partners for multiple Microsoft products and services. Helping identify and diagnose technical, architectural, and competitive blockers and respective solutions for sales opportunities and usage decision blockers, and helping ensure that these solutions are implemented. Sharing practical knowledge with partners to drive the sale, deployment, and adoption of Intelligence solutions. Shaping current and future products, marketing strategies, and customer centricity ideas through your feedback to sales, marketing, and engineering. You will stay sharp, share your knowledge, and learn practices from others. We encourage all our employees to continuously maintain and enhance their technical, sales, professional skills, and competitive readiness. Your knowledge will be enhanced and shared by participating in internal Microsoft technical communities and in the broader industry through events, blogs, whitepapers, training, and articles for your domain. You will be recognized for sharing, learning, and driving individual work that all result in business impact for customers, partners and within Microsoft. Microsoft encourages thought leadership and leadership from every employee. Qualifications Technical Solution Leader Business analytics architect. The expertise and ability to explain key solutions and architectures in the business intelligence space and data-driven decision-making; demonstrated knowledge of enterprise-level business analytics, including data modeling, report and dashboard creation, data security, governance and compliance required. Technical depth. Technical experience with design, development, configuration and implementation of solutions based on Power BI (or similar business intelligence products) required. Technical breadth. Customer experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management; broad experience with Microsoft365; and competitive business intelligence product knowledge (Tableau, Qlik, etc.) preferred. Cloud Trust. Demonstrated knowledge of identity, authentication, security, privacy, and compliance, and how they factor into cloud and hybrid solutions preferred. Planning for success. Understand Office 365 deployment and adoption planning, including Microsoft FastTrack, and the high-level project management and change management tasks associated with driving usage of business intelligence solutions preferred. Collaborative. Able to work cohesively with customers, members of the Microsoft (or similar) sales, services, and marketing organizations and Microsoft (or similar) partners required. Excellent Communicator. Outstanding written & verbal communication, collaboration, organizational, presentation, and deep technical product demo skills required. Consultative Technical Selling and Challenger mindset. Validated experience in consultative technical selling approach, including bringing innovative ideas to customers problems and being customer focused preferred. Performer. Highly driven passionate person who consistently exceeds goals and expectations required. Growth Mindset. Experience and passion for learning (technical and professional skills); implementing practices from others; trying, failing, and learning from successes and failures; sharing practices and knowledge for others’ benefit required. Executive Presence. Validated experience engaging with senior level executives preferred. Consummate Professional Experience. 3+ years of related experience in technical pre-sales and/or technical consulting roles required. Bachelor's degree in Computer Science, Information Technology, or related field preferred. Certification in domain-specific technologies preferred. Certification in the following technologies preferred: Power BI, Excel, Office 365 Certification in information security preferred. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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