Full Job Description Marketing Advertising Marketing We are looking to hire a Marketing Cloud Developer to join the Scaled Marketing Services team within our Advertising Business Marketing team. The Marketing Cloud will focus on developing and optimizing our Marketing CRM so that we can convert, retain, and grow our SMB advertisers. They will build best practices for our data management and cleanliness, how we evaluate and integrate third party tools, and segment our database. The Marketing Cloud Developer will support the creation of triggers, the creation of complex list segmentation, and a robust testing and optimization plan. Candidates should have experience managing Enterprise marketing CRMs, customizing user journeys, writing complex SQL queries, developing Amp-script and HTML emails, and consolidating reports that are easy to consume. The Associate Manager, Marketing Cloud Developer is also known at Spotify as the Associate Manager, CRM Admin. This position reports to the Associate Director of CRM and Sales Enablement. Location New York or Remote Americas Job type Permanent What You'll Do Facilitate the expansion of Spotify Advertising’s marketing CRM and how it connects with our sales CRM and other data sources Develop and scale a segmentation plan that allows colleagues across Spotify Advertising to effectively run marketing campaigns Build and maintain data extensions for marketing automation needs Maintain users, profiles, roles, and permissions that keep our data secure Build and expand our technical approach to audience segmentation bringing our business strategy to life in our systems Join data sources with SQL or other methods to support marketing managers’ needs to build campaigns based on data in multiple sources Use groundbreaking methods to expand our use of Amp-script and HTML throughout our email marketing platform to help scale our campaign capabilities Document all system processes and training guides as needed Leverage data-driven insights to advise and optimize the customer journeys, lists, and targeting strategies we improve within our CRM Build robust testing plans for the team to follow when launching new marketing campaigns Establish technical standard processes for how we utilize our Marketing CRM across the Spotify Advertising business Collaborate cross functionally with CRM Product Marketing, Product, Sales, Support, and Engineering, and other teams across Spotify Advertising Own quarterly meetings with marketing managers to share insights on best and worst performing segments and practices Demonstrate strong data visualization skills and effectively communicate performance and business impact to the broader business leads and teams Who You Are Facilitate the expansion of Spotify Advertising’s marketing CRM and how it connects with our sales CRM and other data sources Develop and scale a segmentation plan that allows colleagues across Spotify Advertising to effectively run marketing campaigns Build and maintain data extensions for marketing automation needs Maintain users, profiles, roles, and permissions that keep our data secure Build and expand our technical approach to audience segmentation bringing our business strategy to life in our systems Join data sources with SQL or other methods to support marketing managers’ needs to build campaigns based on data in multiple sources Use groundbreaking methods to expand our use of Amp-script and HTML throughout our email marketing platform to help scale our campaign capabilities Document all system processes and training guides as needed Leverage data-driven insights to advise and optimize the customer journeys, lists, and targeting strategies we improve within our CRM Build robust testing plans for the team to follow when launching new marketing campaigns Establish technical standard processes for how we utilize our Marketing CRM across the Spotify Advertising business Collaborate cross functionally with CRM Product Marketing, Product, Sales, Support, and Engineering, and other teams across Spotify Advertising Own quarterly meetings with marketing managers to share insights on best and worst performing segments and practices Demonstrate strong data visualization skills and effectively communicate performance and business impact to the broader business leads and teams Where You'll Be We’ve introduced Work From Anywhere to give you more options! While we will ask you to pop into the office from time to time, we are giving you the flexibility to work from home should you choose to do so. Working hours? We operate within the EST time zone for collaboration Our global benefits Extensive learning opportunities, through our dedicated team, GreenHouse. Flexible share incentives letting you choose how you share in our success. Global parental leave, six months off - fully paid - for all new parents. All The Feels, our employee assistance program and self-care hub. Flexible public holidays, swap days off according to your values and beliefs. Spotify On Tour, join your colleagues on trips to industry festivals and events. Learn about life at Spotify Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 381 million users. Global COVID and Vaccination Disclosure Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols. This role is not eligible for hire in Colorado, USA.